Chatbots Software

Blog The chatbot evolution: from simple interactions to sentient-like conversations

Enhance Customer Experience Using Push Messages Content Chatbot as a teaching tool Ultimate guide to customer service for businesses Chatbots are computer programs that simulate human conversations to create better experiences for customers. Some operate based on predefined conversation flows, while others use artificial intelligence and natural language processing to decipher user questions and send […]

Chatbots Software

Conversational AI vs Chatbot: What’s the Difference

Conversational AI provides rapid, appropriate responses to customers to help them get what they want with minimal fuss. Chatbots primarily use natural language text interfaces that are constructed via pre-determined guidelines. This setup requires specific request input and leaves little wiggle room for the bot to do anything different than what it’s programmed to do. […]

Chatbots Software