The brief Version: In case you are looking for exclusive engagement ring or special anniversary present, Leibish & Co. has a robust inventory of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run business happens to be functioning online since 1998 with a personal touch which includes received perform company from around the world. Leibish & Co. makes it simple to buy free rocks or perhaps to use its cost-free “Design yours” tool to bring the ideal little bit of precious jewelry to life. With years of expertise and good craftsmanship under their buckle, Leibish & Co. is on the brink of growing its inventory to watches also accessories.
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When Leibish Polnauer launched 1st on line diamond business in 1998, it got almost the full time to publish one image and explanation to their website â but he was a visionary exactly who saw prospective inside the fledgling field of ecommerce. “When he sees the potential in an idea, he can try everything in the power to advance along with it,” stated Benji Margolese, Director of information advertising for Leibish & Co.
Leibish created an effective, family-run process with his partner and kids offering in management positions. They usually have cultivated a fruitful web based business with practices situated worldwide. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gems that are difficult to get somewhere else. Its diamonds may also be conflict-free, in fact it is a key point for most consumers.
“individuals started to us simply because they search for something a tiny bit different, one thing a bit more unique than everyone else features,” Benji said.
While Leibish & Co. offers top-notch traditional expensive diamonds, the business focuses on colourful, special jewelry. When asked why the organization has actually these a top consumer return rate, Benji quickly pinpoints the main reason.
“It really is a mixture of outstanding services and products, fantastic solution, and jewelry crafted toward greatest degrees of excellence,” the guy said. “The jewellery we make is certainly not your daily, mass-produced brand of product. Each piece is actually tailor-made to perfectly fit the diamond or gem stone opted for because of the customer.”
A Family Affair With Personal Service
Leibish & Co. is actually a genuine family members business, with Leibish’s household members playing important parts in the company.
Leibish functions as creator and President in the company, while their spouse, Rosi, is the company’ Events Manager. Their oldest girl, Chavi, serves as top honors Jewelry Designer â basically a massive obligation since custom precious jewelry accocunts for more than 50percent of business’s business, Benji said.
Leibish’s eldest son, Yossi, may be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate from the Gemological Institute of The united states, may be the Chief Diamond Buyer when it comes to organization. “Shmulik is actually, seriously, certainly a lot of talented color diamond specialists in the,” Benji said.
Leibish’s son Itzik will be the organizations COO and operates their nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, could be the businesses CFO.
“among the longtime people in the group, I am able to let you know that, however, there is not any relationship, they think about myself, among others, section of their loved ones,” Benji stated. “each of us bring our very own expertise towards business, but work together to consistently grow the organization.”
Clients are also handled like family at Leibish & Co., where business invests power into individual solution and income. “have you ever managed one particular representative, for instance, that’s the exact same person you are going to usually deal with, whatever you happen to be calling or creating in approximately,” Benji said. “do not rely on passing customers to different departments if they have a concern or particular problem they wish to deal with.”
Customers originate from All Over the World
Leibish features a couple of different sorts of customers: discover consumers, who mainly shop through web site, stores, and those in the trade business, which generally check out the businesses major workplaces in ny, Israel, and Hong Kong.
Most Leibish & Co.’s customers are through the U . S .. Its after that hottest market is actually Canada, followed by the uk, Australia, Hong-Kong, therefore the remainder of European countries.
Customers at each period of existence store at Leibish & Co., though nearly all are within ages of 35 and 54, Benji said. Furthermore, the organization garners around 300,000 internet site visits monthly â and helps to keep almost all of the consumers coming back.
“With over a 70percent return customer rating, we remain being among the most well-known organizations within niche,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. holds high-end precious jewelry, but in addition preserves inventory versatility, specifically for on the web clients, Benji stated. The organization offers a huge selection of loose expensive diamonds and valuable gemstones, but their key items are customized jewellery projects.
“We keep a sizable selection of multicolor diamond and gemstone jewellery, with on the rarest tones actually viewed,” he said. “We are acknowledged most readily useful by our bread-and-butter products â yellow diamond and red diamond involvement rings. But we offer expensive jewelry of nearly every tone, and important gems â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, as well, but our very own knowledge is within the world of tone.”
For consumers that anything at heart and require help which makes it a real possibility, Leibish & Co. provides a “Design your personal” precious jewelry device, which Benji said is the most well known item.
“normally, when shopping for an unique piece, people frequently wish particular rocks and setting designs they will have currently fallen in deep love with,” he mentioned. The “Design your very own” device enables consumers to build an item with the material, setting, and metal of the choice.
“permits these to bring their desires to life â with this expertise in craftsmanship,” Benji informed you.
Accessories & brand new on the web Tools waiting for you for Leibish & Co.
because it appears forward to the near future, Leibish & Co. is gradually shifting toward higher-ticket items and item diversity. The company seems comfortable branching off to new product lines due to the determination and enthusiasm it relates to most appropriate its existing designs.
“We have talked about bringing in a variety of add-ons â such as for example luxury watches, purses, plus pens,” Benji said. “But we decided to wait until we initially perfected our main distinct product, that is expensive jewelry.”
Leibish & Co. is also researching to carry on perfecting their prominent web site, as well. A good way it plans to enhance its on-line knowledge is by presenting enhanced truth functions, that may provide digital buyers a lot more of an in-store experience.
As a company along with its origins in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional industry which views modification just like the different, not the rule.